Our Approach
We deliver a full-stack Behavioral Health Program tailored to our partners’ needs
We build a Full-stack Behavioral Health Program for your population based on our Population Health Solution.
Our Behavioral Care Manager and AI-powered Care Coordinator offer a personalized Behavioral Care Programs.
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Population Health Solution
Outcome Measurement
Monitor the impact on cost of care and quality
AI Care Coordination
Al-powered care coordination for patient triaging
Personalized Training Programs
Individualized treatment to prevent hospitalizations
Risk Stratification
Understanding BH risks and their impact on cost savings
Integrated Support Model
Our Integrated Support Model combines clinical expertise, data-driven tools, and back-end services to streamline care delivery and improve outcomes.
AI Care Coordination
Our board-certified psychiatrists and BCMs will provide BH diagnosis, therapy and medication management support
Population Health Data Platform
Our population health platform integrates with your population health systems.
Admin and RCM Support
Our support staff can offer a full range of back-end support, from care coordination, billing support, technical integration to patient support.
Patient Journey Overview
Enroll & Diagnosis
Identify & Enroll Members
PCP introduces the CoCM program, and our support team contacts patients and complete enrollment
PCP introduces the CoCM program, and our support team contacts patients and complete enrollment
Screening & Initial Evaluation
The patient takes comprehensive screening tests and an initial evaluation session
The patient takes comprehensive screening tests and an initial evaluation session
Establish Treatment Plan
Risk Assessment Score and
Treatment Plan
Lays out the patient's treatment module, treatment touchpoints and outcome measurement
Lays out the patient's treatment module, treatment touchpoints and outcome measurement
Weekly treatment review
Psychiatrist consultant reviews PHCM's treatment plan and diagnosis
Care Delivery
Medication treatment and behavioral Intervention
BHCM supports medication
management and leads BH coaching
Outcome-based Care
Centered around daily/weekly symptom tracking and measurement
Reassess
Medication Adjustment
Recommended by the psychiatrist based on patient progress and symptoms
Escalation
Real-time escalation protocol for high-risk patients with options to refer Integral Health provider or local facilities
Real-time escalation protocol for high-risk patients with options to refer Integral Health provider or local facilities
What is CoCm
After 90 randomized trials by the University of Washington, theCollaborative Care Model was established to treat commonbehavioral health conditions in the Primary Care setting.
The CMS introduced CPT codes (99492-99494) in 2017 that are nowcovered by most commercial payors.
Utilizing partnerships with behavioral health care managers (BHCM)and psychiatric consultants, collaborative care gives primary careproviders access to behavioral health care.
CoCM requires a team of providers: 1 PCP to work with 2 BHCM toprovide evidence-based medication or psychotherapytreatments.
The PCP and BHCM are supported by 3 Psychiatric Consultantwith weekly case consultations and treatment adjustments.
