Terms and Conditions
Effective Date: 06/10/2025
Welcome to Integral Health. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.
1. Acceptance of Terms
By using our website, scheduling appointments, or engaging with our services, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree, please discontinue use of our services.
2. Description of Services
Integral Health provides behavioral health programs and related services, including but not limited to:
- Mental health counseling and therapy
- Wellness programs and educational resources
- Care coordination and support services
- Online resources and tools
Our services are intended to supplement, not replace, professional medical advice, diagnosis, or treatment.
3. Eligibility and User Requirements
To use our services, you must:
- Be at least 18 years of age or have parental/guardian consent
- Provide accurate and complete information
- Maintain the confidentiality of your account credentials
- Use our services only for lawful purposes
4. Appointments and Scheduling
- Appointments must be scheduled through our authorized booking system
- We require at least 24 hours' notice for cancellations or rescheduling
- No-show fees may apply as outlined in your service agreement
- Emergency situations should be directed to appropriate crisis services, not our scheduling system
5. Payment and Billing
- Payment is due at the time services are rendered unless other arrangements have been made
- We accept various payment methods as specified during booking
- Insurance coverage varies; you are responsible for understanding your benefits
- Disputed charges must be reported within 30 days
6. Medical Disclaimer
- Our services are not intended for medical emergencies
- In case of crisis or emergency, contact 911 or your local emergency services
- Our providers are licensed professionals, but outcomes cannot be guaranteed
- You should continue any prescribed medications unless advised otherwise by your prescribing physician
7. Confidentiality and HIPAA
- We maintain strict confidentiality in accordance with HIPAA and state laws
- Information may be disclosed only as permitted or required by law
- You have rights regarding your health information as outlined in our Privacy Policy
- Certain situations may require mandatory reporting (e.g., safety concerns)
8. Technology and Platform Use
- Our website and platforms are provided "as is" without warranties
- You are responsible for maintaining secure internet connections for telehealth sessions
- Technical issues should be reported promptly to ensure continuity of care
- We are not liable for technology failures beyond our control
9. Intellectual Property
- All content on our website is protected by copyright and trademark laws
- You may not reproduce, distribute, or modify our content without permission
- Educational materials provided are for your personal use only
- Third-party content may be subject to separate terms
10. Limitation of Liability
To the fullest extent permitted by law, Integral Health shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of data, profits, or business opportunities
- Damages exceeding the amount paid for services
- Issues arising from third-party services or technology
11. Termination
We reserve the right to terminate or suspend services for:
- Violation of these Terms
- Inappropriate or disruptive behavior
- Non-payment of fees
- Safety concerns
You may terminate services at any time with appropriate notice.
12. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information. Our Privacy Policy is incorporated into these Terms by reference.
13. Governing Law
These Terms are governed by the laws of [State/Jurisdiction] without regard to conflict of law principles. Any disputes will be resolved in the courts of [Location].
14. Changes to Terms
We may update these Terms periodically. When we do, we will:
- Revise the "Effective Date" above
- Notify you of significant changes
- Post the updated Terms on our website
Continued use of our services after changes constitutes acceptance of the new Terms.
15. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
16. Contact Information
If you have any questions about this Terms and Conditions, please contact us
By using our services, you acknowledge that you have read and understood these Terms and Conditions.
